Cancellation/Refund Policy


 

The Resort's check in, check out time is 24 00 hours. While every effort will be made, you will appreciate that late check out and early check in is subject to availability. As are all arrivals prior to 08 00 hours, which are billed from the previous night.

 

The room tariff mentioned above is applicable per room per night. Taxes, service charges and other levies are additional wherever applicable.

 

The room tariff is not inclusive of airport transfer. However should you require any facilitation for the same please feel free to contact us.

 

May we request you to guarantee your reservation against Credit Card deposit. Companies with credit facility can guarantee reservations by sending a billing letter duly signed by an authorized person. You will appreciate that the hotel reserves the right to cancel non guaranteed reservations after 16 00 hours on the day of arrival.

 

Guaranteed Room Reservations not cancelled 48 hours prior to arrival would attract a retention charge equivalent to one night's room tariff.

 

In the event of a cancellation prior to 48 hrs, please do retain the cancellation number, to ensure that no retention charge is levied.

 

Note: Above mentioned cancellation percentages are prior to the Percentages Configured at hotel admins level in Chobs module.

 

Guests are requested to settle their bills directly at the time of check out. We are not in a position to accept personal cheques and a signing facility is extended only to those corporate accounts which have a Credit facility with the respective hotel.

 

Prior information for a Smoking or Non Smoking Room will enable us to provide on priority, subject to availability.

 

 

If cancelled later or incase of no-show, no amount will be refunded.